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Warranty

The following warranty information is general, you should refer to your quotation or equipment manual for applicable details to your installation.

 

The equipment offered is covered by the manufacturer’s standard warranty for material and workmanship.  Warranty work is carried out by Ample Air’s technicians.

Ductwork, Fitting & Diffusion        -           10 years parts only 

Electric Damper Motors                 -           5 years parts only 

Installation & Workmanship          -           12 months labour          

 

It should be noted that work carried out by unauthorised personnel shall void any warranties. Warranty calls shall be carried out during normal business hours 8:00A.M. to 4.30 P.M. Monday – Friday. No responsibility shall be accepted for damage to the system or property, if it is found that continual use of a faulty system has occurred.  No responsibility shall be accepted for delays due to: 

  • Unavailability of parts from manufacturers/suppliers.
  • Extreme delays due to high demand.

 

 Please Note:  Air balancing of the system is covered for a period of 12 months only

  

Equipment

 

The manufacturer warrants that the Product is free from defects in materials and factory workmanship.  Subject to the manufacturer’s terms of warranty, the manufacturer will repair/replace at its option, the Product or any part of the Product which its examination shows to be defective, for a period of 5 years from the date of purchase by the Purchaser.  Warranty service will only be conducted during normal business hours – Monday to Friday.  The manufacturer may from time to time authorise agents to carry out repairs on their behalf.  No repair may be carried out by agents without the manufacturer’s express approval.  Repairs by non authorised agents may void warranty. 

Items not covered by Warranty - and are therefore the responsibility of the purchaser: 

  • Service calls due to:   
  1. Main isolator switched off
  2. Incorrect operation of controls.
  3. Blocked Drains
  4. Tripped circuit breakers
  5. Blown Fuses
  6. Dirty Filters
  • Failure to start due to voltage conditions or other damage due to inadequacy or interruption of electrical service. 
  • Damage caused by accident, misapplication, abuse, alteration or tampering.
  • Damage caused by use of air conditioning unit in a corrosive atmosphere. 
  • Filter cleaning and/or replacement, unless defective. 
  • Cleaning/maintenance of the air conditioning unit. 
  • Calls made to check operation of equipment that is found to be working satisfactorily. 
  • Remounting of the outdoor unit due to ground subsidence. 
  • Modifications to system after installation due to change of requirements. 
  • Relocation of equipment due to complaints of noise level or inappropriate location.

 

  For any further enquires regarding your air conditioning system or if we can assist you in any other way please call on us.

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